Welcome — this guide walks you through securely logging into your Netcoins account, enabling account protections, troubleshooting common signin issues, and suggested next steps after you’ve signed in.
Make sure you have the email address you registered with and your password. If you enabled Two-Factor Authentication (2FA), have your authenticator app or backup codes available.
Use a private device and a trusted network when signing in. Avoid public Wi-Fi for financial account access. Keep your browser or the Netcoins app up to date for the best compatibility and security.
Visit the official Netcoins login page (or the official web app) and enter your registered email and password. If 2FA is enabled, you will be prompted for the verification code after your password is accepted.
Open the Netcoins mobile app (iOS / Android), tap Sign In, and provide your credentials. If you prefer biometric unlock (fingerprint/face), configure that in the app settings after signing in.
Turn on 2FA using an authenticator app (e.g., Google Authenticator). 2FA drastically reduces the risk of unauthorized access by requiring a second verification factor in addition to your password.
When you enable 2FA, save the recovery key or backup codes somewhere secure (password manager or printed copy stored safely). If you lose access to your 2FA device, these recovery options are essential.
Choose a unique, strong password and store it in a reputable password manager. Avoid reusing passwords across services.
Use the Forgot password flow on the login page to receive a reset link. Check spam folders if you don’t see the email.
If you lost your 2FA device, use your saved recovery key to reconfigure 2FA. If you don’t have recovery keys, contact Netcoins Support for account recovery — they will verify your identity before restoring access.
If you see unknown activity or your account is locked, immediately contact Netcoins support and consider temporarily changing passwords and reviewing recent transactions.
Confirm your contact email, phone number, and security settings. Enable optional features like biometrics on mobile if desired.
Explore Netcoins’ learning resources and guides to understand deposits, withdrawals, and trading/OTC operations before initiating large trades.